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  1. Planet DDS
  2. Denticon
  3. Denticon Patient Communication

Denticon Patient Communication

  • SMS Segment Behavior with Emojis and Special Characters
  • Automated Campaigns Patient Information Communication Options FAQ
  • Zero patients are being sent Appointment Campaign Email or text messages.
  • How can we automatically send out registration forms after a patient's appointment is created?
  • My patient got an automated reply that said their request could not be processed for an appointment confirmation. Why did this happen?
  • How can we complete our Denticon Communication Account Set-Up?
  • We set up a grouped appointment campaign to send to Responsible Parties, but the location mentioned in the message does not match the actual appointment location. Why is this happening?
  • Can we upload a patient list to use with our Automated Campaigns?
  • Can we send appointment auto campaigns to the responsible party instead of each individual patient?
  • Is there a data tag in Denticon Patient Communication that will allow us to send out links to our Google or Facebook Reviews page?
  • Are we able to change the phone number our texts are sent from when texting patients via Denticon Patient Communication?
  • Our patient got a message from an automated campaign that they are due for a recall appointment, they already have an appointment. Why did this happen?
  • How can we setup custom URLs as merge tags to use in our automated campaign templates?
  • SMS Variable Fee Schedule
  • How can we send a custom email to patients using Message Hub?
  • How to Setup Automated Financial Campaigns via Denticon Patient Communication.
  • Denticon Patient Communication: Automated Financial Campaigns
  • When our patients text "cancel" in response to an appointment confirmation, the patient is unsubscribed from messaging instead of canceling the appointment. Why can't we change this?
  • How can patients resubscribe to text messages after unsubscribing?
  • My patient responded to a message from our office, they received an automated response for an appointment date that has already passed. Why did this happen?
  • Denticon Patient Communication: How to copy a campaign
  • Denticon Patient Communication: Accepted SMS Responses
  • Denticon Patient Communication: Ad Hoc Campaign Event Triggers
  • Denticon Patient Communication: Recurring Campaign Event Triggers
  • Denticon Patient Communication: Appointment Campaign Event Triggers
  • Denticon Patient Communication: Email Template Merge Tags Library
  • Sending a Link to the Payment Portal via Email Using Message Hub
  • Sending Consents and Treatment Plans via Email Using Message Hub
  • Best Practices When Sending Online Registration Links
  • Message Hub with Denticon Patient Communication
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