Submit a request – Planet DDS

Your email address

Contact Phone Number

Phone Extension

Office ID

The OID for the office reporting the issue as shown in Denticon (Upper Right or Office selection dropdown)

Support Request Type

Priority

Please select the priority based on the impact to your business. Is a critical feature to your business non-functional or do you have a 'how to' question?

Priority

Subject

Describe your question or issue in a few words

Description

Please provide us with as much information as possible by including any specific error messages, steps to duplicate an issue, or specific users that are experiencing a problem. Include any screenshots or logs in the attachments section below.

Billing Category

Patient Name and ID# (or Responsible party name and ID#) in which problem occurs

May a Denticon Secondary Support technician login to your account to confirm this issue

Opt out of email notifications for this ticket?

Affected Imaging Hardware (Required for Imaging Tickets)

What imaging hardware is related to the Ticket's issue? [i.e. Schick 33 Sensor or Planmeca Promax Pan]

Attachments

Add file or drop files here