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  1. Planet DDS
  2. Denticon
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  4. Credit Card Processing- TSYS

Credit Card Processing- TSYS

  • TSYS End of Life
  • We use TSYS for processing payments in Denticon. Sometimes we need to contact them for assistance. How can we contact TSYS?
  • TSYS-Denticon User Manual
  • We have signed up to use TSYS (TransFirst) VX805 credit card terminal processing. How do we set it up and use it?
  • When processing a TSYS credit card payment, we’re getting a message “Cancelled” in a popup window. Why isn’t the payment processed?
  • How is my office able to obtain a TransFirst/TSYS credit card processing account?
  • I know our office can use the credit card swiper that is supplied by TSYS / TransFirst to capture our credit card transactions. May we use a keyboard that has an integrated swipe unit?
  • How do we setup TSYS / TransFirst integration in Denticon to accept credit cards?
  • TSYS / TransFirst indicates that our account is approved and active, but we don’t see the ability to swipe credit cards yet. How can we fix this?
  • Our office has signed up with TSYS / TransFirst for credit card processing. How do we take patient credit card payments?
  • Our office received a monthly Merchant Statement from TSYS / TransFirst. On it are “non-compliant surcharges.” What are these surcharges?
  • We entered a credit card transaction in Denticon. We voided the transaction in TSYS / TransFirst, but now cannot delete the transaction in Denticon. How can we correct?
  • We have the credit cards processing feature activated in one location. We need a different TSYS / TransFirst credit card processing account active in the additional location. How can we do this?
  • We have the credit cards processing feature activated in one location. We need the same TSYS / TransFirst credit card processing account active in an additional location. How can we do this?
  • We have TransFirst credit card processing activated in our account. How do we get a TSYS / TransFirst password to our TSYS / TransFirst account?
  • We use Denticon’s credit card integration with TSYS / TransFirst. Our patient does not wish to use a credit card; instead, wishes to use an ATM card. How can we use a debit card for payments?
  • We use Denticon’s recurring auto recurring payments features via TSYS / TransFirst. Our patient does not wish to use a credit card; instead, wishes to use an ATM card or online check payment. How can we use a debit card for recurring payments?
  • We don't see the ability to capture a patient's signature to approve the credit card charge. How do we prove the credit card payment to the patient?
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