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We use TSYS for processing payments in Denticon. Sometimes we need to contact them for assistance. How can we contact TSYS?
TSYS-Denticon User Manual
We have signed up to use TSYS (TransFirst) VX805 credit card terminal processing. How do we set it up and use it?
When processing a TSYS credit card payment, we’re getting a message “Cancelled” in a popup window. Why isn’t the payment processed?
How is my office able to obtain a TransFirst/TSYS credit card processing account?
I know our office can use the credit card swiper that is supplied by TSYS / TransFirst to capture our credit card transactions. May we use a keyboard that has an integrated swipe unit?
How do we setup TSYS / TransFirst integration in Denticon to accept credit cards?
TSYS / TransFirst indicates that our account is approved and active, but we don’t see the ability to swipe credit cards yet. How can we fix this?
Our office has signed up with TSYS / TransFirst for credit card processing. How do we take patient credit card payments?

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We use TSYS for processing payments in Denticon. Sometimes we need to contact them for assistance. How can we contact TSYS?

Christina

July 08, 2023 15:41
Updated

Denticon provides quick access to your TSYS account.

Click the word “Help”
Click the “Help & Support” option from the drop-down box
Click on Transaction Central Login on the left side of the page

This function will open a new window, providing the user the option to login or TSYS phone number for immediate assistance.

Support Operations: Available 24/7 via Phone and email:

Phone: 1-800-543-5327 - Immediate Support

Support >>Email: IntegratedCustomerCare@globalplay.com - Creates a ticket that TSYS will respond to in 24-48 hours.