Apteryx
Apteryx articles migrated from Confluence
- 2023-11-08 Azure hardware failure
- 2023-10-04 Denticon Users Unable to See Dental Imaging Incident
- PGID splits (OID[s] migrating to separate PGID)
- Ticket Origin
- Ticket Issue/Reason
- Apteryx Imaging Data Services / Data Returns
- ADFS Metadata Change Requests
- Images Not in Apteryx
- Migrated Tickets/Users
- Create/Edit Guide Articles
- Article Recommendations
- Implementation Email Templates
- XVCapture/Apteryx install for Planet DDS employees
- Apteryx Forms and Fields
- Admin Specific Information
- Zendesk Generic [old information]
- Indicators of support
- Salesforce Overview
- AI Vendor Support SOP
- Apteryx Support Trending Incident SOP
- Client Experiences Ransomware Attack
- Customer Sandbox, Capture Device Testing, Integration Requests
- Support Client Exceptions
- Systems Access
- (DRAFT)Types of Dentistry and the layouts/images they take
- WIP Apteryx Customer Guide
- Visualutions
- Practice-Web (Thrive Cloud) Clients
- Market Authorization for Apteryx Imaging Software Sales
- Pearl / HelloPearl