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Images Not in Apteryx

Michael Satterfield
Updated

After remoting into the workstation where the missing images were taken, do the following:

  1. Re-forward the failures.

    1. If the images forward successfully, Issue is resolved.

    2. If the images fail again, move to step 2

  2. Check Failure Reason.

  3. Check DICOM Settings. If DICOM verify is successful move to step 4

  4. Check Forwarding Settings. If Settings are correct and issue is not resolved, transfer to Tier 2.