Logo
Submit a Ticket
Sign in
  1. Planet DDS
  2. Help Menu and General Info
  3. Denticon FAQ's

Denticon FAQ's

Follow New articles New articles and comments
  • What Screens have been updated with the new User Interface?
  • How to navigate changes to Denticon's New User Interface
  • Provider Production Goals Setup FAQ
  • Special Characters in Denticon
  • What if my internet goes down?
  • How do you handle data back up?
  • How often do you upgrade Denticon?
  • Is the cloud safe? What about HIPAA compliance?
  • How can our office obtain Denticon Version information?
  • When does Denticon perform regular maintenance?
  • I viewed the current Release Notes information. How am I able to disable the information?
  • How can our office staff access Denticon’s Help Portal in order to use the searchable KnowledgeBase and the Help Ticket System?
  • Our office loves to use the Help Portal for information and Ticket inquiries. Sometimes, we can’t submit a ticket. Why is that so?
  • Sometimes, my computer indicates that it will close my session in 10 minutes. Why is this happening?
  • We want to send a digital file that includes a screenshot. How do I create one?
  • When someone puts in a Help Ticket and a notification is sent to the employees, even terminated employees get notification. Why is that so?
  • Why does Denticon always want me to input a ticket?