This concern was valid when we launched over ten years ago. Fortunately, internet providers have come a long way since then. Internet connections are typically very stable across the U.S. On those rare occasions when internet providers experience downtime, it’s usually just temporary. Compare that to the frustration of legacy practice management solutions that are out of action when your desktop computer crashes, and the benefits of the cloud appear even more obvious.
Out of an abundance of caution, some of our customers subscribe to a wireless card to connect to the cloud via cell network in the event that their day-to-day internet connection goes offline.