Generating Periodic Statements
- Someone in our office accidentally applied finance charges to multiple accounts. How can we undo this?
- Our patient received a statement from an office that is not their home office and that they did not receive treatment in. Why?
- We Are a Multi-Location Practice. How Does This Affect Statements and Statement Settings?
- Is there a way to email/text a statement to a patient through Denticon?
- Our office is subscribed to E-Statements. How does this feature work?
- How can our office update our Finance Charge settings and apply the charges to our past due accounts?
- How do I send monthly statements to all my patients?
- How do I generate my monthly statements?
- Our office wants Denticon to begin generating our monthly statements. What details need to be provided?
- Denticon generates our monthly statements. When do the statements get generated and sent to the Responsible Parties?
- Denticon generates our monthly statements. How can we know which accounts had a statement generated?
- Some of our Responsible Party accounts did not get a statement. How can we know if the Responsible Party “Send Statement” is not indicated?
- A few of our patients have not received statements, even though their account owes our office money. What is causing this?
- Is there a way to have a general message on all statements so that each time I print statements I will not have to type the same message over and over again?
- Our office uses a graphic logo in all our correspondence, statements, and letters. How can we get a logo to show in our letters and statements?
- Our office would like to have the contracted fee and the office UCR printed on our statements. How can this be done?