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  4. Staff / Security

Staff / Security

  • I forgot my password. Who can tell me what it is?
  • I’m having difficulty with my login password and need to reset it quickly. Is there a way I can do this?
  • When I requested the online password reset assistance, I didn’t get the email. What is wrong?
  • When we try to change a user’s password we get a screen message “The system could not change your password at this time.” What’s wrong?
  • When opening the schedule, is there a way to keep the production view colors on at all times?
  • When we setup a new user, there’s a field for “Report Access Provider.” How is this used?
  • The only user group I see for my newly added office is Administrators. Where are the other groups that are in my other offices?
  • We wish to monitor our user’s login activity – what date, what time, from where did the login occur. How may we monitor the login activity?
  • I can’t seem to generate a report so I may understand a user’s login activity. Do we need to setup something before we can generate the User Activity Reports?
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