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  1. Planet DDS
  2. Setup
  3. Account Info

Account Info

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  • Denticon Color Scheme Change
  • How to Inactivate an Office in Denticon When "Delete Office" Is Not Available
  • In the account settings, there is an option to select "Current Culture" what does this setting do?
  • How can we setup our account to email receipts automatically when a auto payment is generated from contracts or a transaction made via the Payment Portal?
  • Our office is closed on most Federal Holidays. How do we set this up in our Account to reflect on our schedules?
  • How do we hide provider columns on the Scheduler when the provider is not working?
  • How can we change the Restorative Charting to default to the Treatment Plan Tab vs. Pre-Existing?
  • How can we customize our Password Reset Policy to automatically prompt the user to reset their password after a specific number of days ?
  • How can we update our account to require an email address for patients and responsible parties?
  • We would like our schedule to show the daily projected production at the top of the screen. How can we accomplish this and how does this feature work? 
  • How can we update our account email address where our billing invoices are sent?
  • How can we indicate the default 'Model Office' for our account?
  • We’re a Multi-Location organization, How can we setup ALL locations Holidays Closure dates at once?
  • How are we able to locate our account information?
  • How do we control how Payment Portal payments are posted to accounts?
  • Do the settings on the Setup / Account Info screen affect all users, or only a single user?
  • As the account owner/administrator, I have my email address correctly recorded in my user setup. However, my billing invoices are not being delivered to my email address. What is wrong with my recorded email address?
  • How do we setup the office where Payment Portal payments should post?
  • How are we able to change the colors of the Ledger transactions?
  • Is there a way to show two different colors on an appointment?
  • Our office’s Schedule Window shows the daily projected production at the top of the screen. How can we disable this?