Re-Submissions
- An insurance carrier is requesting more information for a procedure submitted within a claim (x-rays, perio-chart, narrative). How can we resubmit the claim to the carrier for a specific procedure and not all procedures?
- How do we re-create an electronic claim for re-sending to the carrier?
- How can I electronically resubmit a pre-authorization claim?
- My patient indicated at the appointment there was insurance with carrier A. Now my patient tells me there is insurance with carrier B. How do I re-submit the claim to carrier B?
- How can I resubmit or reprint a pre-authorization claim?
- I’ve sent a claim via electronic means, but now I need to print the claim and mail to the insurance carrier. How do I print a claim?
- I created a claim today for a patient with the wrong tooth information (number, surfaces). How do I send it out with the correct tooth number?
- I created a claim in the past for a patient with the wrong information (tooth number, surfaces, procedure codes). We’ve already closed out our data, and updated our statement date. How do I correct the information?
- Our office has closed our month, and closed a claim prior to the close-out date. Is there a way to unclose the claim, and resubmit?