Underpayment, Overpayment, & Partial Payment

• Insurance paid less than what we expected or estimated. How do we bill the patient the difference?
• We have an insurance claim that the carrier will not pay as expected. Our patient should be responsible for the difference. How do we easily enter the payment?
• We have an insurance claim that the carrier will not pay as expected. We need to write-off the unpaid insurance amount because we charged the incorrect fee. How do we easily enter the payment and write-off?
• We performed treatment on the patient, and the procedure estimated a particular insurance amount. When we received the insurance check, it was more than what we expected. How do I post a payment from insurance that is larger than expected?
• We have an insurance claim that the carrier will not pay. How do we mark an insurance claim as “denied payment”?

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