Single insurance payments may be entered:
- Access the patient’s record
- Click the word “Transactions” and choose the “Insurance Payment” option from the drop-down list, if the entry is a single transaction
- Click the date of the desired claim
In the illustration, the actual PPO of fee for an amalgam is $70.00, not $80.00. The $10 difference needs to be written off because the correct contracted fee should have been used in the patient’s transactions.
To enter the payment and the write-off:
- Enter the Check # and the Bank # in the appropriate fields
- Click the “Claim Detail” Check box to select all items
- Modify New Amt
- Click Write Off
- Select Correct Write Off Code
- Click Apply
NOTE: If no claims appear in the middle of the screen, no claims have been submitted through Denticon. A primary reason would be for claims that were submitted from another practice management program prior to conversion to Denticon, and the amount due for the claim reimbursement is included in the Previous Balance amount. It is, therefore, assumed that the insurance payment should be applied to a previous balance. Select the “Insurance Check to Prev. Balance” button, and apply as directed in the paragraphs above.
Note: This example deals only with the insurance claim payment process. A similar write-off may be needed for the patient portion. Such adjustments should be handled in the patient’s “Transactions / Transaction Entry” screen, in the “Payments / Adjustments” section.
NOTE: The same method may be applied within the “Transactions / Batch Insurance Payment” screen.