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I received partial payment for services on an insurance claim leaving some of the treatment remaining to be paid by the carrier. What do I do?

Dat Le

September 25, 2023 18:42
Updated

Post the payment from the “Transactions / Insurance Payment” screen, or the “Transactions / Batch Insurance Payment” screen.

Indicate the items that are paid with the amount paid.

If payment is anticipated for the remaining treatment(s), ensure the check box at “Close Claim” is blank. If the claim is not closed, additional payment(s) can be made to the claim.