Posting Patient Payments
- I took a payment, but the provider is showing as unallocated. Why is this happening?
- If a card payment was posted to the incorrect account, is there a way to transfer the payment to the correct patients account?
- How are patient payments recommended to be entered so that providers and accounts get paid properly?
- How do I post a single payment from a patient?
- When I look at the account ledger, there is *** showing in the PATIENT field instead of a patient name. What do the stars (asterisks) mean?
- When I look at the account ledger, there is *** showing in the provider field instead of a provider ID. What do the stars (asterisks) mean?
- How do I post a batch payment for several members of a family?
- We entered a pre-payment, but the payment isn’t applying to our intended provider. Why is this happening?
- How do we post a monthly auto-debit for an ACH check ?