Quick Answer
DentalOS security settings let Super Admins configure session, password, MFA, SSO, and IP Allowlist options for every user in the organization. Navigate to 'My Organization' and select 'Manage security settings' to access these controls.
Applies To
Product: DentalOS
Plan: All plans
Role: Super Admin
Before You Begin
- You must have Super Admin access to open security settings. Group Admins and standard Users cannot access this page.
Steps
- Select 'My Organization'.
→ You will see: the My Organization page with the 'Manage security settings' button in the upper right.
- Select 'Manage security settings'.
→ You will see: the Manage security settings page with security configurations grouped across the following tabs: Session, Password, MFA, SSO, and IP Allowlist.
- To change a setting, select 'Edit Configuration' on the relevant tab.
→ You will see: the editable fields for that tab's configuration.
What You Can Configure
Security configurations are organized across five tabs:
- Session: Session timeout defaults to 120 minutes and cannot be changed.
- Password: Password complexity rules cannot be changed.
- MFA: Multi-factor authentication settings.
- SSO: Single sign-on settings.
- IP Allowlist: Restrict access by network location.
Note: Security settings you apply in DentalOS apply to every user in your organization. There are no exemptions and no way to roll a setting out in phases.
Need More Help?
If these steps did not resolve your issue, contact Planet DDS Support and include the following:
- Screenshot or screen recording of the issue
- Your account name or Practice Group ID (PGID)
- The exact error message text, if any
- What you were doing when the issue occurred