Quick Answer
In DentalOS, organization groups collect a set of your locations into one view, showing which products each location uses. Select 'My Organization' in the top navigation to view your organization details, organization groups, and locations.
Applies To
Product: DentalOS
Plan: All plans
Role: All users
Organization Details
Your Planet DDS implementation coordinators set up your organization details when you onboard. You can edit them at any time by selecting 'My Organization' in the top navigation.
Organization Groups
An organization group is a concept introduced with DentalOS. It groups a set of your locations together. Each group displays a primary contact, created date, and number of locations.
Selecting a group shows its locations and which products (such as Denticon, Cloud 9, and Apteryx) each location uses.
Organization groups give you and Planet DDS one unified view of each physical location, instead of separate location lists in each product that are not linked.
Location Management in DentalOS
Once your organization is on DentalOS, add locations in DentalOS directly, not in Cloud 9 or Denticon. See "Add a location in DentalOS" for instructions.
Related Articles
- Add a location in DentalOS
Need More Help?
If these steps did not resolve your issue, contact Planet DDS Support and include the following:
- Screenshot or screen recording of the issue
- Your account name or Practice Group ID (PGID)
- The exact error message text, if any
- What you were doing when the issue occurred