Usually when Denticon hear of this happening, the culprit is the browser ‘Auto-Fill’ settings.
Autofill is a function of some applications and software that uses previously entered information to automatically complete the entry when you start typing. Denticon recommends that you do not utilize this function for HIPAA and security reasons. You or your IT team can easily manage the autofill function in the browser you’re using to access Denticon.
For Chrome:
- Locate the three vertical dots on the upper right-hand side (located under the X to exit page)
- Select Settings
- On the upper left-hand side, you'll see "AutoFill"
- Click on AutoFill and remove that feature for Addresses and more*
- Toggle Off