Description:
There are no notifications when a patient cancels their appointment via Denticon Patient Communication, but there are several places within Denticon where users can see if an appointment has been cancelled.
Key features:
- Patient Overview screen:
- Patient Notes screen
- Patient messaging history via Message Hub
- Reports>Appointment Reports>Appointment List>Choose "Cancelled from Denticon Patient Engagement"
Best Practices:
Offices should consider running the Appointment Cancellation Report From Denticon Patient Communication as part of their daily workflow to review any appointments that were cancelled that day.