We need to change our office’s billing provider, but do not see it in the list. How do we make a listed provider a “billing provider”?

In order for a provider to be selectable as a billing provider, the provider entry must be marked as provider type=Dentist in the provider setup.

The billing provider may be any entity or person which is listed as a “dentist” provider.

To ensure the provider is listed as a “dentist” provider:

•  Click the word “Setup” and choose the “Providers” and “Provider Setup ” options from the drop-down box  Select the desired provider 
• Click the Edit button
•   Confirm the provider type indicates “dentist”   Change the provider type, if necessary
• Place a check-mark in the 'Billing Provider' field  Click the Save button
• Now, the provider will appear in the drop-down list for billing provider in setup / offices.

To ensure the desired provider is listed as the office’s billing provider:

·   Click the word “Setup” and choose the “Offices” option from the drop-down box

·   Click the Edit Office button

·   Indicate  the desired provider in the “Insurance Billing Provider” field

·   Click the Save button

NOTE: Any change to the office’s billing provider will affect only claims which are generated after the change. Claims which have been generated prior to the change will not be altered.