An insurance carrier denied coverage for a claim and the patient is fully responsible. How can we quickly close the claim?
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An insurance carrier denied coverage for a claim and the patient is fully responsible. How can we quickly close the claim?

Christina

September 25, 2023 18:25
Updated

From a Patient’s Ledger, users can click for “Claim Details” by clicking on the claim. Once the claim details screen is open, there is an option to close the claim from this pop-up window.

After closing the claim, the button will read, “Unclose Claim.”