My scheduler view does not show the patient name on the appointment. I cannot see the patient’s name even when I hover over the appointment. Is there a feature that can be turned off so I may see the patient names on the appointments?

For privacy concerns, patient names may be “removed” from the appointments in the Appointment Window by placing a checkmark in the “HIPAA” box.

The screen may be toggled between HIPAA and non-HIPAA by placing and removing the checkmark in the box. To temporarily show the patient name on the appointment, uncheck the box “HIPAA” on the Scheduler Window.

To assign a HIPAA or non-HIPAA compliant view to a user as a default:

·   Click the word “Setup”

·   Click the word “Security”

·   Select the “Login Info” option

·   Select the user's name

·   Click the Edit button

·   For a HIPAA view as a default, place a checkmark in the “HIPAA” field

·   For a non-HIPAA view as a default, ensure a checkmark is not entered in the “HIPAA” field

·   Click the Save button