Ledger Navigation and Basics
- As I'm checking out a patient, I would like to view the patient recall history. How can I do this without navigating away from the patient/account ledger?
- Is there a guide for understanding the fields displayed on Denticon's Ledger screen?
- Ledger Links for Account Balance and Family Members
- How can I filter items displayed in the Patient or Account ledger?
- When I look at the account ledger, there is *** showing in the PATIENT field instead of a patient name. What do the stars (asterisks) mean?
- How can we tell if an insurance payment is part of an individual payment or a batch payment?
- How does Denticon track the insurance maximum remaining for the patient?
- When I look at the account ledger, there is *** showing in the provider field instead of a provider ID. What do the stars (asterisks) mean?
- We posted an insurance payment for a date of service that occurred last year. Will it affect the patient's annual max for the current year?
- How can we tell from which screen a procedure was posted to the ledger?
- When trying to delete a payment on the ledger, sometimes we see a delete button. Other times, we see a void button. Why is this?