The XVWeb location is used for applying location-specific settings such as AI tools and enhancements to users that have the respective location selected. As a result, when the wrong location is selected, it may result in unwanted or unexpected behavior. For Denticon customers, it would be expected that XVWeb would configured to automatically select the correct location. However, if this is not working, feel free to reference Managing XVWeb Site Locations – Planet DDS. For other practice management software, it is necessary to manually select a the respective XVWeb location, and this article reviews the process for manually selecting an XVWeb location.
- Sign in to XVWeb
- At the top-right, a drop-down box will show the currently selected location
- Click on the drop down box and select the respective location
- Once a new location has been selected, the newly selected location will be remembered, unless browser cookies are deleted or reset or an XVWeb location is automatically selected.
Article Version 1.0 7/6/2026