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Best Practice for Computer Names and Location Assignment in XVWeb

Tyler Weaver
Updated

Why This Matters

  • AI Enablement: XVWeb uses capture station–to–Location assignment to determine which images are sent to the AI vendor. This minimizes unnecessary data transfer and storage costs.
  • Analytics Accuracy: Proper assignment ensures location-specific metrics for capture usage, retakes, and device analytics in XVWeb Analytics.
  • Avoiding Conflicts: If two computers share the same name, XVWeb treats them as one capture station, causing image routing errors and inaccurate analytics.

Important: Capture stations will appear in XVWeb after at least one image has been captured. That said, pre-capture assignment is possible.

Recommended Best Practice

What matters is that each capture station across your organization has a unique computer name.  While we have a best practice to recommend below, this is a decision for your customer's IT leadership team to make and implement.

Structured Naming Convention (Preferred)

  • Pattern: <SiteCode>-<Room>-<Station#>
    • SiteCode: 3–5 characters unique to each physical location (e.g., 101, 102, GDN1, CLT-1).
      • For Denticon customers, we recommend using your Denticon OID
    • Room: Use the operatory or dedicated imaging room name (e.g., OP1, OP2, PAN).
    • Station#: Two digits (e.g., 01, 02).
      • Example:
        101-OP1-01 or 102-PAN-01
      • Why: Easy to interpret, supports audits, and scales well for DSOs.

Handling Legacy Duplicate Names

  • If multiple locations share the same capture station name:
    • Assign that name to an AI-enabled Location if any of those locations are going live with AI.
    • Afterward, rename PCs to unique names following our recommended best practice above.
    • Capture a test or blank image on that computer so the new name appears in XVWeb.
    • Assign the new capture station name to the correct Location in XVWeb.

Operational Notes

  • Capture Station Assignment Steps: Assigning Capture Stations to Locations – Apteryx
  • Assignment Timing: Capture Station Assignment can only occur after the first image is captured on a workstation and is visible in XVWeb.
  • XVCapture Tokens: If you experience the out of tokens error after renaming your capture station, submit a support ticket informing support that you just changed your capture station name and ask support to revoke your XVCapture tokens. (article: "Out of Tokens" Error – Apteryx)
    outoftokens.png
  • XVCapture Default Configuration: It is expected after renaming your capture station to get the below message when launching XVCapture for the first time.  Select Yes here and submit a support ticket informing us that you renamed your capture station if any issues occur.
  • Deleting Capture Stations: There is not a way to delete computer names.  The information is pulled from the image DICOM data for the capture station acquiring the image.





                                                      Article Version 1.1  4/27/2026

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