Summary: Some customers report that they were not aware of a recent Denticon product release. In most cases, this occurs because browser pop-up blockers are preventing Denticon release notes and other system windows from opening.
Denticon uses pop-up windows to display Release Notes and other key features, such as the Schedule and Task Manager. To ensure full visibility and functionality, pop-ups from Denticon must be allowed.
Modern browsers often block pop-ups by default. If pop-ups are blocked for Denticon:Release Notes may not automatically display after a new releaseUsers may miss important feature updates or changesOther Denticon windows (such as Schedule or Task Manager) may not open as expected
Resolution
To ensure awareness of Denticon product releases and proper system functionality, configure your browser to always allow pop-ups from Denticon.Allow Pop-Ups for Denticon (Recommended)
When using Denticon, look for a pop-up blocked message in the browser address bar.
Select Always allow pop-ups and redirects from https://a1.denticon.com.
Click Done to save the setting.Refresh Denticon and re-test the workflow.
📌 Important: This setting is required not only for Release Notes, but also for other Denticon windows such as the Schedule and Task Manager.
Viewing Release Notes Manually
Release Notes are always available directly within Denticon:Navigate to Help > Release NotesReview current and past Denticon releases at any time
I want to review previous Release Notes. How am I able to do so?
Conclusion:
If you continue to experience issues viewing Release Notes please contact Support for further assistance.