Via a Help Ticket, the dental office should submit a ticket to Denticon to enable the CareCredit integration. Denticon’s Support team will enable CareCredit for the office via the admin console.
The office will need their CareCredit Merchant ID available to enter in Denticon.
Once Support confirms the office feature is enabled, the office can complete the integration following these steps:
NOTE: The dentist/administrator is responsible for implementing the function within the Denticon program. For security purposes, Denticon’s Support Team will not implement the integration.
Step 1: Payment Type Setup ( Skip this step if there is already an existing CareCredit payment type the office wants to use)
Setup -> Payment / Adjustment Types
Add New Type
- -Code = PF002
- -Description = PMT PAT-CareCredit
- -Type = Payment
- -Subtype = Third-Party Financing
- -Sign = -(minus)
- -Class = Care Credit Payment
- -Active = Yes
Save.
Step 2: Refund Adjustment Type Setup
Setup -> Payment / Adjustment Types
Add New Type
- -Code = CARER
- -Description = CareCredit Refund
- -Type = Adjustment
- -Subtype = Collection
- -Sign = +(plus)
- -Class = CareCredit Refund
- -Active = Yes
Save.
Step 3: Office Setup
Setup -> Offices -> Office Setup
- Select the office
- Edit office
- Select the Integration Tab
- Enter the CareCredit Merchant ID in the CareCredit Section
Save.