Denticon allows a user to add or delete to the same attachment ID as long as the claim is still in Denticon and NOT submitted to DentalXchange.
Once the claim gets submitted to DentalXchange, and if the user wants to add new x-rays or update the narrative, we prompt the user to create a new Attachment ID.
Example:
When a user attaches X-ray -1 a Claim attachment ID is created-> DXC05689313. Additional attachments can be added to this attachment ID prior to the claim being submitted to DentalXchange.
Once the claim is submitted to DentalXchange, if the user wants to add additional attachments within the claim details screen in Denticon a prompt will display informing the user that a new attachment ID will be assigned to show the newly added attachment(s).
If the user continues to add new x-rays, we show this prompt for the user to add the new xray.
Once the new xray is attached, we clear the previous x-ray set and a new attachment ID DXC05689366 is generated.