We need to supply a periodontal chart as an attachment to our e-claim. How do we attach a periodontal chart to our claim?

A periodontal chart may be attached directly to a claim within the create claim window in Denticon,  or through your Claims Clearinghouse website.

Through your 3rd party Claims Clearinghouse:

·   Open the office’s 3rd party Claims Clearinghouse website

·   Highlight the patient's name

·   Double-click to select the patient

·   The screen will indicates which type of attachment is needed/required

·   Attach periodontal chart per 3rd party Claims Clearinghouse instruction

·   Click the Save button

·   The user is returned to the main screen

·   The status of the attachment request has been changed to “Ready to Send”

Through create claim window in Denticon:

·   Create claim for procedure requiring periodontal chart

·   Click "DXC Attachment Required" to check if DentalXChange attachment is required for submission, the screen will indicates which type of attachment is needed/required

·   Click DXC Claim Attachment

·   Enter Narrative. Narrative MUST be entered prior to attachment. Narrative cannot be added/edited once images are uploaded

·   Attach periodontal chart by clicking "Add Perio Chart"

·   Click the Ok button and then Save button

·   The user is returned to the main claim screen

·   Enter Claim Fill-out information if needed and then click E-claim to send claim to batch for transmission