When conversions are done from a different practice management software to Denticon, the conversion process will provide a “dummy” plan in the patient’s record.
- Carrier Name = CONVERSION DEFAULT - Do NOT Delete! Change Pt Ins!
- Employer Name = CONVERSION
- Group Number = DO NOT TOUCH
This means that, during the conversion, Denticon’s programming discovered the existence within the former software of an insurance attachment to the patient record. The converted process will provide basic plan understanding so that the correct plan may be searched for within the PGID’s insurance plan database, and attached to the patient record.
NOTE: Denticon’s conversions do not convert insurance plans. All insurance plans that an office needs to use in patient records must be entered by the office staff, or by Denticon’s Dental Professional Services (DPS) team.
To input the patient’s correct insurance plan:
- click the word “Primary”
- using the converted information, search the PGID’s existing insurance plan database for a correct exact match:
- Group Number
- Employer Name
- Carrier Name
- if an existing insurance plan matches all three criteria for a correct exact match:
- click the desired insurance plan’s entry
- click the Select button
- only if an existing insurance plan does not match all three criteria for a correct exact match, click the Add Ins Plan button
- ensure the Subscriber information is correct
- click the Save button