To change the insurance plan in a patient’s record:
- Click the word “Primary”
- Search the insurance plan database for the correct new insurance plan
- Search for desired group number
- Search for desired employer name
- Search for desired carrier name
- Select the desired insurance plan from the list
- Ensure the patient’s benefits are updated
- Ensure the subscriber information is correct
- Click the Save button
The patient’s record reflects the currently attached insurance plan.
It is very important to re-estimate the Treatment Plan in order to ensure proper insurance estimations and coverage according to the new plan.
NOTE: Do not make changes to the original existing plan in the patient record. If you do make a change, it will affect ALL patients who are already attached to the plan.
If you are trying to establish a new insurance plan in the patient’s record by changing an existing plan’s information – STOP
THINK to CONSIDER the consequences
You should not make changes to an existing plan. Changing only a few things in an existing plan will change the plan for EVERY patient who uses the plan. This may not be the overall desired result.