Introduction:
Denticon's Appointnow feature allows patients to schedule online appointments. There are several settings to ensure the feature works, disabling any of the settings below will allow users to shut off AppointNow so that patients can no longer schedule online.
Prerequisites:
Users will need the security right to make changes to the provider setup screen as well as the security rights to make changes to the miscellaneous setup screen.
Users must either have access to their website's setup or get in touch with their web designer if they wish to remove the link to AppointNow from their office website if the AppointNow link is embedded there.
Step-by-step instructions:
- If the AppointNow link is embedded to the office's website, the embedded link must be removed by either the office or their web designer.
- Review any automated campaign templates that may contain links to AppointNow. Templates can be reviewed by going to Utilities>Launch>Automated Campaigns, then selecting the icon labeled "Templates" from the dashboard.
- Go to Help>Downloads and Links, select the option to check the AppointNow Settings
- This will give you a list of the production types and providers that are setup as available in AppointNow.
- Go to Setup>Misc Setups>Scheduler Production Type, click edit and set the visible in AppointNow setting to "No" for production types currently indicated as visible in AppointNow.
- Go to Setup>Providers>Providers Setup, select a provider marked as visible in AppointNow, click edit then change the "Visible in AppointNow" field to "No".