Occasionally, we get an error message: “The main windows of the application is unavailable, so the patient overview information cannot be shown.” What is wrong?
Is there way you can see the Denticon program bigger, to fill up my computer screen?
When I access Denticon outside of our office (home, library, etc), I cannot see portions of the program. Mainly, I cannot view the Scheduler window. Why can’t I access all of Denticon outside of my office?
When we right-click the appointment, the lower portion of the selection is not visible for selection. What do we need to do to correct this?
When we try to move around in Denticon, we have problems. We never had problems with Eaglesoft. What could cause the problem in my computer?
When we view the scheduler the appointments appear but the appointments are blank. How do we make the patient and appointment details appear in the appointment?
Why isn’t there a back or forward button in Denticon?

When I access Denticon outside of our office (home, library, etc), I cannot see portions of the program. Mainly, I cannot view the Scheduler window. Why can’t I access all of Denticon outside of my office?

Christina

February 03, 2022 22:30
Updated

When we hear that a user has difficulties accessing portions of Denticon outside the office, the cause is generally one of these three reasons:

· the user is not using the Chrome browser

· the user is trying to use a Mac computer

· the user's computer does not meet or exceed the minimum system requirements

A computer must meet or exceed all of Denticon’s minimum system requirements in order to function properly.