Occasionally, we get an error message: “The main windows of the application is unavailable, so the patient overview information cannot be shown.” What is wrong?
Is there way you can see the Denticon program bigger, to fill up my computer screen?
When I access Denticon outside of our office (home, library, etc), I cannot see portions of the program. Mainly, I cannot view the Scheduler window. Why can’t I access all of Denticon outside of my office?
When we right-click the appointment, the lower portion of the selection is not visible for selection. What do we need to do to correct this?
When we try to move around in Denticon, we have problems. We never had problems with Eaglesoft. What could cause the problem in my computer?
When we view the scheduler the appointments appear but the appointments are blank. How do we make the patient and appointment details appear in the appointment?
Why isn’t there a back or forward button in Denticon?

When we right-click the appointment, the lower portion of the selection is not visible for selection. What do we need to do to correct this?

Sharmayne

April 24, 2020 21:59
Updated

Most times, the user will discover the computer monitor zoom is set at a higher than required zoom. The computer monitor’s zoom is indicated in the lower right corner of the computer screen.

This is a computer setting, not a Denticon setting.

The computer monitor should be set to Denticon's preferred 100% zoom in order to view the entire right-click list.

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