When we try to move around in Denticon, we have problems. We never had problems with Eaglesoft. What could cause the problem in my computer?

Denticon usually discovers this issue when:

• an office converts to Denticon from Eaglesoft
• a computer which formerly used Eaglesoft is now accessing Denticon

NOTE: There may be additional software programs which have similar problem programs
 
The problem is caused by Eaglesoft’s “DCOMCNFG” setting.
To correct:

• Click the Windows “Start” button in the lower left corner of the screen
• Select the “Run” option
• Input "dcomcnf" (no quotation marks)
• Click the Enter key on the keyboard
• Double-click on “Computers”
• Right click on "My Computer"
• Select "Properties"
• Select the "Default Properties" tab
• Change the Default Authentication Level to "Connect"
• Click the “Apply” button
• Click the “Save” button