How can I add additional attachments to claims in Denticon before sending to DentalXChange?
How does the integrated "Claim Attachment' feature work?
We need to supply a periodontal chart as an attachment to our e-claim. How do we attach a periodontal chart to our claim?
An insurance claim for our patient has an attachment that may be required by the insurance carrier – xray, periodontal charting, etc. What is the best protocol for submitting an attachment?
How are we able to use claim statuses in our patient’s insurance claim?
How do Denticon and DentalXChange recommend to handle claims which need attachments?
My office likes to make notes for use only in our office regarding the claims we send out. Can I add an office-specific note?
How do I indicate the prior placement date for a crown?
In Box #35 on the ADA claim form, are we able to go into the claim form & type comments in that area?
The insurance carrier wants a narrative for the submitted treatment. How do I add a note to the claim regarding the service rendered?

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The insurance carrier wants a narrative for the submitted treatment. How do I add a note to the claim regarding the service rendered?

Permanently deleted user

May 01, 2025 22:31
Updated

From the Primary Dental Insurance Claim screen (or Secondary Dental Insurance Claim screen, if applicable), click the Claim Fill-out Information button. Type the narrative in the “Remarks” field.

Click the Save button to return to the Dental Insurance Claim screen. Continue to process the claim. Your remarks will appear in Box 35 of the ADA Claim form.