What must be completed before going live?
Required checks
- Communication settings verified
- Appointment Types mapped to Production Types
- Forms and Packets created
- PMS Consent Letter Mapping completed
- Find Slot Options configured
Reference the MyTooth User Guide v3.2 -> LINK
Pro Tips
Avoid Fixed Operatory (Option C) unless your practice explicitly schedules by operatory rather than production type—this option bypasses Denticon scheduling logic entirely.
Use QR codes for in‑office completion and SMS/email links for pre‑visit intake—this reduces check‑in delays.
Most go‑live issues trace back to Production Type mapping or Find Slot Options—review these first when troubleshooting.
Teach staff to recognize the MyTooth logo—this reduces confusion when reconciling online vs manually scheduled appointments.
Reference the MyTooth User Guide v3.2 -> LINK