Issue description:
After updating to Sidexis 4.4, Denticon's bridge does not bridge over the patient's data.
Signs:
Sidexis will launch but no patient information is shown. In the Sidexis4.log file on the local machine you will see an error logged about a missing token:
Steps to reproduce:
- Install Sidexis 4.4.
- In Denticon go to Setup>Offices>Office Setup>Integration.
- Setup Sidexis/Sirona in one of the imaging system fields.
- Open any patient in Denticon.
- Go to Utilities>Launch and select the option to launch Sidexis/Sirona
- Note that Sidexis launches but there is no patient data.
Answer:
We are currently evaluating this issue and will update this article when additional information is available. In the meantime, please click the 'Follow' button on this article so that you will be notified when we update it.