The internet is a constantly changing environment. Sometimes faster than other times, sometimes slower than other times -- similar to a highway. During "rush" hour, traffic slows because there are lots of people on the road; during non-peak times, the roadways are a breeze.
Planet DDS always advocates to keep current on technology. A big key for success is to maintain a current version of your browser.
The Microsoft operating system (OS) isn't such an issue: Windows 8, or Windows 10. That's a user preference.
The user's connection to the internet is a huge issue. A user should make always make sure to use a high-speed connection. Sometimes a user may have connection issues if a wireless card is used to access the internet rather than a using hardline in an office. The user may wish to do speed tests to investigate the computer's connection to the internet. We suggest a speed test, the website is http://www.speedtest.net.