Due to the sheer number of different IO cameras and manufacturers that exist, we at Apteryx cannot guarantee that the capture button of any individual IO camera make and model will function within our software. The following steps are meant to provide the best chances of the capture buttons working but may not result in that feature being usable.
If the physical capture button on the IO camera does not work within the DirectVideo extension or the video feed is slow or laggy, there are two settings that are typically checked in an attempt to enable that feature: Still Pin vs Video Stream Capture and Capture Button Assignment.
Still Pin vs Video Stream Capture
- Within the DirectVideo extension, click on Video Options and select Still Pin And Other Video Sizes.
- If (and ONLY if) the drop down under Still Pin Capture is NOT empty, click on the circle next to I want to capture video from the still pin and then hit OK at the bottom of the window.
(This should allow the capture button to function. If not, continue to Capture Button Assignment)
(Still Pin Capture Available)
(Still Pin Capture Not Available)
IMPORTANT!: If the drop down under Still Pin Capture is empty and you select the Still Pin Capture option anyways, the DirectVideo extension will begin auto-capturing images until either the PC runs out of memory or the software crashes. Do NOT select Still Pin Capture if the drop down is empty.
Capture Button Assignment
- Within the DirectVideo extension, click on Capture Buttons and select the top option (excluding ATVideo if listed).
- Test the capture button on the camera. If it does not work, click on Capture Buttons and select the next option (excluding ATVideo if listed) and test.
- Repeat until either the hardware capture button works during testing, or all options have been tested with failed results.
Much like selecting the Still Pin Capture with an empty drop down, selecting the ATVideo Capture Button will cause the DirectVideo extension to begin auto-capturing images until either the PC runs out of memory or the software crashes. Do NOT select the ATVideo Capture Button.
If the above steps have been attempted, and the hardware capture button still does not function, then this camera's capture button does not appear to be supported. You can still trigger the capture by using the mouse cursor to click the Capture button or by pressing the 'Enter' or 'Space' key on the keyboard while the Capture button is highlighted.
Foot Pedal Setup
Some IO cameras come with foot pedals (or can be used with 3rd party foot pedals) that can be utilized to capture images, as well as other imaging functions. Those features can be changes within the Foot Pedal Assignment options:
- Within the DirectVideo extension, click on Video Options, select Advanced Options, and click on Foot Pedal Assignment.
- There are two Foot Pedal options that can be set to any of the options shown below. Click on a drop down and select one of the options. Once satisfied, click the OK button.
Article Version 1.0 9/8/2026