Denticon’s AutoEligibility tool streamlines your office’s insurance verification process using advanced DentalXChange Eligibility AI. This automated solution removes the need for time‑consuming phone calls and manual portal checks by delivering fast, accurate eligibility results directly within Denticon.
With Auto Eligibility, your practice can improve efficiency, reduce verification errors, and enhance the patient experience by ensuring up‑to‑date coverage information at every stage of care.
Practices using Auto Eligibility will no longer rely on the nightly RTE process to retrieve eligibility data from DentalXChange.
Denticon & DentalXChange Eligibility AI workflow
Key features:
- Nightly synchronization – Each night scheduled appointments are synced with DentalXChange Eligibility AI
- Refresh - Previously synced appointments will refresh every 15 minutes.
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Category/Code Level Breakdown – Denticon default insurance category setup allows for a singular standardized breakdown for all.
- The default insurance settings list categories
- Each category is represented by a singular code.
- Each code belongs to a category.
- That Representative code is sent to DentalXChange Eligibility AI for benefit information.
- DentalXChange Real Time Eligibility (RTE) - Offices using Auto Eligibility will now have this service included with Eligibility AI. On-demand eligibility checks are still available via the existing ‘Check Eligibility’ feature in Denticon on the Patient Eligibility Screen.
Important Notes:
- This is an additional product for purchase through DentalXChange.
- It is separate from our standard DentalXChange integration.
- Additional steps are required to activate access.
- Frequently Asked Questions
Supporting Articles:
How do I sign up?
Contact your Account Manager:
- If you know your account manager, please contact them directly.
- If you are unsure of who your account manager is, contact support to find out.
- support.planetdds.com/hc/en-us/requests/new
- Phone: 800.861.5098
- Website: www.planetdds.com