After updates to the DEXIS IO Sensor Drivers to version 4.0.0 The DEXIS Polaris style sensors (Ti2, IXS, and Titanium) are no longer seen in Apteryx.
- Confirm DEXIS sensor is being detected by GxPicture. The sensor icon will be green when detected.
- Apteryx Online Capture will not have any DEXIS sensor in the drop down menu.
- Confirm currently running DEXIS IO Sensor Drivers 4.0.0.
- Uninstall DEXIS IO Sensor Drivers 4.0.0
- Rename the following folders: C:\ProgramData\DEXIS Imaging\Polaris & C:\Program Files (x86)\DEXIS Imaging\Polaris
- Restart the computer.
- Install DEXIS IO Sensor Drivers 3.1.0: DEXIS_IO_Sensor_Drivers.3.1.0.26.zip
- Test to confirm sensor is now displayed in Apteryx Online Capture.
Article Version 1.0 7/6/2026