Log into MyTooth for the first time using the credentials provided in your MyTooth welcome email. That same email contains your Admin Site link and PMS API credentials needed for PMS authentication.
Quick Answer
To log into MyTooth for the first time, use the username and password provided in your MyTooth welcome email. Keep that email on hand — it also contains your Admin Site link and PMS API credentials.
Applies To
Product: MyTooth
Plan: All plans
Role: All users
Before You Begin
- Locate your MyTooth welcome email before starting — it contains all credentials required for first-time login.
- Save or archive the welcome email for future reference, particularly for PMS authentication.
Steps
- Open your MyTooth welcome email and note your login credentials, Admin Site link, and PMS API credentials.
- Click the Admin Site link provided in the welcome email to open the MyTooth login page.
- Enter the username and password from your welcome email, then click 'Log In'.
Expected Result
When complete, you will be logged into MyTooth and have access to the Admin Site. If you cannot locate your credentials or the login fails, contact Planet DDS Support using the information below.
Additional Resources
For detailed guidance, refer to the MyTooth User Guide v3.2: MyTooth User Guide v3.2
Need More Help?
If these steps did not resolve your issue, contact Planet DDS Support and include the following:
- Screenshot or screen recording of the issue
- Your account name or Practice Group ID (PGID)
- The exact error message text, if any
- What you were doing when the issue occurred
Version 1.0