In XVCapture an extension is a file that XVCapture uses to communicate with the senor driver, camera driver or panoramic/CBCT unit driver. Every device used in XVCapture to take images for entry into a patient's chart will need an extension. This is not the same as the driver. We advise the your IT or the hardware manufacturer install the needed drivers prior to the extension install. All of our extensions can be found at Planet DDS Product Updates. This link will go to the following web page.
Double-click on the appropriate extension for your equipment. They are in alphabetical order. This will place the installer into your Downloads folder. If it doesn't automatically start to install you may need to click through this dialogue.
Click "More info".
Then "Run anyway". You will want to test the extension by using XVCapture and selecting the extension that was just installed. If you have any issues, submit a new ticket.
Apteryx Version 1.0 4/3/2026