Description:
The Batch Insurance Payment screen in Denticon allows users to process payments for multiple patients' outstanding claims using a single payment method (check or card) from an insurance carrier. It also supports paying off a patient’s previous balance in the same batch.
Workflow
- Carrier Selection
Begin by selecting the insurance carrier from the dropdown. This indicates the carrier’s intent to pay off multiple patients' claims and will list patients with open claims for the selected carrier. - Enter all required fields marked with a red asterisk. Additional fields may be completed as needed based on the office's preferences.
- Select the Payment Type-If credit card payment entered the credit card information.
- Enter the patients name and /or search for the patient.
- Click on the DOS Date for the claim paid and enter the payment, writing off any necessary adjustments.
Additional information:
- Use the “Check to Previous Balance” button to pay off any patient’s prior balance.
- Paid amounts are reflected in the responsible party’s account.
- Receipts are saved and visible in the patient’s note screen
- Payment Restrictions
- Minimum payment amount for PDDSPay is $0.50.
- Payments are recorded under anonymous users in Stripe due to carrier-based transactions.