Articles in this section

• What features are included as part of DentalXchange's Enhanced Claim Validation? (Currently in Beta)
• We have the billing provider set up correctly in our provider setup. The correct treating provider is entered on the ledger. Why is the billing provider's information showing under the treating provider in box 53 of the claim form?
• We have claims that are rejecting through Dental Exchange due to the Taxonomy number not matching. Where in Denticon do I enter each providers Taxonomy number?
• We have a claim for a patient that's printing on separate pages for the same provider. Is there a way to combine the same codes onto one line item on the claim form?
• My patient has both Primary and Secondary Insurance attached and I entered final payment on the Primary Claim and closed it but no Secondary Claim was created? Why not and how do I create the Secondary Claim?
• A patient called the office and provided us with new insurance information to rebill the outstanding claims to the new carrier. How can we quickly rebill the open claims to the new carrier?
• How do I prepare an insurance claim?
• What is the difference between the “Save” and the “E-Claim” button in the claim generation screen?
• How do I know if insurance was attached when a treatment procedure was entered?
• How do I know what procedures and transactions are attached to an insurance claim?