Articles in this section

• An insurance carrier denied coverage for a claim and the patient is fully responsible. How can we quickly close the claim?
• How are insurance payments recommended to be entered so that providers and accounts get paid properly?
• How do I post a single insurance payment from an insurance carrier?
• How do I post a single insurance payment from an insurance carrier while I’m on the Ledger screen?
• How do I post a batch insurance payment for several patient claims?
• Sometimes our ledgers indicate AUTO adjustments. What causes these to be entered?
• We performed treatment on the patient, and the procedure estimated a particular insurance amount. When we received the insurance check, it was more than what we expected. How do I post a payment from insurance that is larger than expected?
• I received partial payment for services on an insurance claim leaving some of the treatment remaining to be paid by the carrier. What do I do?
• Insurance paid less than what we expected or estimated. How do we bill the patient the difference?
• We have an insurance claim that the carrier will not pay as expected. Our patient should be responsible for the difference. How do we easily enter the payment?