The office may wish to designate the account as a collection account.
- Access the account.
- In the Responsible Party section, click the Edit button.
- Place a checkmark in the box at “Send to Collection.”
- Click the Save button.
To print a letter to the Responsible Party,
- Access the Account
- Click the Print Reports button.
- Click Letters
- Indicate the “Financial Communiques” group of letters.
- Select the desired letter.
- Click the Print / Preview button.
- An Adobe report window will open, allowing the user to print the letter.
This record of this letter being sent will appear in the Patient Notes section.