Denticon’s programming team discovered that occasionally users were incorrectly manually selecting these items outside of payment contracts.
The erroneous use of the two adjustments caused payment allocation problems within Ledgers.
As a result, Denticon disabled these adjustments for manual selection by users:
- ACMVD – Balance Moved to Contract
- ACBIL – Periodic Contract Billing
Each of them is intended to function only within a patient's regular payment contract. The "Moved to Contract" adjustment does not apply to ortho contracts. Each of these is no longer available within the manual adjustments. Neither was intended to be use solely by itself as an independent adjustment.
In order to use these adjustments via the Denticon programming, the office must establish a regular payment contract for a patient